Our grants to individuals


We provide grants for around 4,500 individuals each year, dealing with half of all cases presented to the Regimental and Corps charities.

All cases are considered on their merits. Underlying every case is a clearly identified individual case of need that cannot be met by other sources. We would expect that all statutory funding sources had been exhausted prior to an application being submitted.

Normal cases will initially be submitted to the appropriate Regimental and Corps charity. We provide support through our partnership with these charities.

COVID 19 – Applying for Assistance – Guidelines

The extraordinary circumstances we all find ourselves in will put the caseworking organisations we partner with under pressure for some time. We are of course working closely with them to mitigate any potential issues/delays where possible.

In order to ensure we can, where appropriate, provide assistance quickly please do not contact us directly in the first instance, as this will only slow the immediate response.

If you are a potential client as a:

  • Serving soldier or the dependant of a serving soldier please contact your Unit Welfare Officer, Personnel Recovery Officer, Resettlement Officer, or the Army Welfare Service.



  • Caseworker please use the guidance and contact numbers provided on Casework Management System.

Please note that in order to provide assistance, we do require each request to be accompanied by a written confidential report. For those currently serving, your Unit Welfare Officer, Personnel Recovery Officer, or a member of the AWS will complete and submit this report to us. For veterans, one of our partner organisations, normally SSAFA or The Royal British Legion, provides our charity with the background to the case. Therefore it is important to contact your Unit Welfare Officer or SSAFA / The Royal British Legion in the first instance to speed up our ability to assist you.

We are adopting a streamlined approach during this lockdown period which is both pragmatic and sensible. We fully acknowledge it may not always be possible to obtain all the normal quotes, or proof of service etc. we routinely require and hence we will review each case on its merits. Whatever happens, we will attempt to ensure those with immediate needs and in crisis can be supported, even if casework is very minimal in nature.

Before applying please ensure you are eligible – details are shown below.

Individual grants programmeWho is eligible?

  • Members and former members of the British Regular Army who have normally completed adult basic training.
    • Exceptionally, individuals who are medically discharged as a direct result of an injury sustained during this period will also be supported.
  • Dependant spouses/civil partners, widows, widowers, children and other immediate dependants.
  • Members and former members of the British Army Reserve (and their dependants as outlined above) providing they have completed one year’s satisfactory service which will have included Phase 1 training.
    • Exceptionally, for a lesser period if the death, injury or distress arises from any action or incident whilst on military duty or the soldier had deployed on a designated operation.

What we are unable to help with:

Unfortunately, we are unable to assist with providing grants for medical and legal fees, non-priority debt and memorial or headstones.

Individual grants programmeWhat happens next?

Having made contact with a supporting agency (usually SSAFA or The Royal British Legion) the process below will be followed:

  • Step 1: A caseworker from SSAFA or The Royal British Legion, acting as our agent, will normally arrange for a meeting to take place to allow them to understand the circumstances behind your request for support. Under the current lockdown situation this will be completed remotely, by phone or internet, etc. This is a confidential discussion and you agree with them the approach to asking for financial or other support.
  • Step 2: If you decide you wish to proceed and request help, a written report is prepared by trained staff.
  • Step 3: The report, when completed, will be forwarded to your Regimental or Corps charity for consideration. If they are unable to meet the request in full they will approach ABF The Soldiers’ Charity for assistance on your behalf.
  • Step 4: If assistance is approved it will be paid to our agent on your behalf or direct to a contractor/business. We do NOT make payments or give cash directly to individuals.

Please note our office is now closed, albeit we are operating remotely and still awarding grants to individuals when appropriate.

As a last resort, please complete the form below. Your query will be dealt with in confidence.

But please note: Completion of this form should not be seen as a guarantee of support being provided by ABF The Soldiers’ Charity and we will still need to liaise with a caseworking organisation.

Apply for further information using the form below:

  • Describe your request for assistance from The Soldiers' Charity
  • This field is for validation purposes and should be left unchanged.