SSAFA - The Armed Forces charityThe Soldiers’ Charity have recently awarded SSAFA a grant of more than £340,000 to support their work with the Army family. The grant has been split into three strands to assist them with various aspects of all the great work that they carry out: SSAFA’s casework service, Forcesline and Norton House Stanford Hall.


SSAFA’s volunteer casework service provides personalised face-to-face support to members of the Armed Forces community, delivered through a network of branches across the UK. Their caseworkers offer practical, financial or emotional support, including offering friendly advice on personal affairs, accessing financial assistance or assessing the need for special equipment for those with disabilities. SSAFA’s casework service reached 38,725 people in 2017.


Forcesline, SSAFA’s free helpline, is often the first point of entry into SSAFA’s services.  The Soldiers’ Charity grant will help maintain this vital service for those in need of advice.

Their team of trained advisors offer confidential, empathetic and non-judgemental advice about a range of issues, including housing, health issues and debt. In 2017, Forcesline fielded 26,759 contacts.

Norton House Stanford Hall

Our grant will also help towards the cost of furnishing the interior of the newly established Norton House Stanford Hall. This funding will help to provide free accommodation and a welcoming and supportive environment to families visiting loved ones who are undergoing rehabilitation at the Defence National Recovery Centre at Stanford Hall. The facility is due to open in the autumn.

Sir Andrew Gregory, Controller of SSAFA, said: “These generous donations from ABF The Soldiers’ Charity will allow SSAFA to continue its vital support to those currently serving and veterans of the British Army plus their families. Thanks to their support, we can continue to adapt to meet the needs of those who contact SSAFA and we are extremely grateful.”

Brigadier (Ret’d) Robin Bacon, Chief of Staff ABF The Soldiers’ Charity added: “SSAFA caseworkers are such an integral part of providing assistance to veterans who are in need of a hand up. They are often the first point of contact for those that we help, so it is imperative that The Soldiers’ Charity continues to support SSAFA to allow them to carry on their important work.”